Every person at The James Agency brings his or her own unique genius and, um, offbeat personality to everything we do. We’re like weird puzzle pieces that fit together to make one whole, kick-ass picture.
Where did you grow up?
I was born and raised in Pontiac, Michigan. I moved to Oregon at age 18, where I lived and raised a family, until 2014 when I made Arizona my home.
What got you interested in office management?
I liked the diversity of being able to work in many different fields of business as a career, without defining it. I always liked helping people and working for a purpose with attention to detail.
What do you bring to your position as an office manager?
I bring my diverse experiences with a friendly and professional first impression. Whether it is in the office or over the phone, I am able to interject another generation’s point of view. I enjoy the teamwork and helping my colleagues achieve their goals.
What success have you had in your role at TJA?
I am most proud of having been able to help with the extremely fast growth of the company. We doubled our workforce in 3 years, and yes, we will continue to grow.
What is your favorite part of your job?
My favorite part of my job is working with the creative and talented people who work at our agency. My daily schedule is busy and varied, and yet, teamwork and laughter always play a part in it.
What do you know now that you wished you knew at the start of your career?
I now know that keeping an open mind and continuing to learn is key; creating a happy and positive environment is contagious; change is positive for growth and everyone is important on a team.
What are some tools you use that are specific to your role at TJA?
Organization, diversity, willingness to help all coworkers, flexibility and a smile.
What kind of work were you doing prior to TJA?
For six years I ran the front office and maintained six active phone lines for a very successful organic and sustainable farm in Oregon. The staff fluctuated seasonally from 250 to 750 people across three farms.
Prior to that, I ran a home-based business for 16 years. It was a full-service, in-home, custom drapery and blind business. It allowed me the flexibility to raise my two children and to be a
part of their active sports and school lives.
What would I tell someone who wants to work for TJA?
I would say you would be a fortunate person to work here. We are recognized as one of the best places to work in Phoenix, year after year, by the Phoenix Business Journal. We were voted into the Fortune 5000 list for Businesses. We produce award-winning work for great clients. We enjoy team events every other month, along with so many other great benefits. We have the best owner and the best staff of any organization, in my opinion. We have fun daily. What more could you ask for?