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  • Position: Account Manager
    Job location: Scottsdale, AZ
    Job type: 5 years agency experience
    Employment type: Full-Time, in office
    Start date: ASAP
    Salary: DOE

    What makes an ideal fit for TJA is a candidate that possesses the desire to take an intrapreneurial approach to their personal growth and a desire to impact the overall success of the company through their actions. Understanding that performing the job with excellence has a direct impact on the ability of the company to provide financial incentives and exciting opportunities to team members.

    The account manager is responsible for leading meaningful dialogue with the client that elicits the information needed for the team to produce work that will meet the clients business goals and exceed their expectations.

    Responsibilities

    • Understanding all facets of the client, their business and their expectations
    • Understanding the right mix of agency services to fulfill a client’s needs
    • Quarterbacking the strategy for the client’s engagement
    • Quarterbacking the team to make their jobs easy and effective
    • Communicating effectively with the client
      • Thoughtful, articulate emails
      • Timely replies or acknowledgments when more time is needed to respond
      • Bringing a positive ‘spin’ where necessary, even with bad news
      • Knowing how to position information in such a way that the client will respond positively
      • Never sending angry, critical or defensive emails
      • Knowing when to pick up the phone vs. sending an email vs. meeting in person
      • Decoding client emails to understand what they really need
      • Knowing the right questions to ask to get clarity
      • Reading body language to understand mood/receptivity
    • Connecting with the client on a personal level to build trust
    • Demonstrating thought-leadership in Marketing, Advertising and the client’s industry
    • Deepening the client relationship to expand TJA’s partnership and scope of work
      • Pro-actively identifying new opportunities to the client to show value
      • Communicating new opportunities internally for the team to take advantage of 
      • Being “out in front” of client needs or requests wherever possible to show we’re listening
    • Knowing when to ‘push back’ and how to do so respectfully
    • Understanding the financial status of a client and the profit margin represented to the agency
    • Crafting LOI’s, Proposals, Change orders, estimates
    • Being a stellar speaker/presenter
    • Creating harmony
    • Problem-solving
    • Being knowledgeable about the industry, evolving trends, and all disciplines within the agency
    • Being a representative of the agency in the outside world
    • Leading and referree-ing meetings

    Experience

    • 5 years of agency experience required
    • Owning client relationships and strategic execution against a client’s goals
    • Presenting agency work product
    • Developing estimates and scopes of work
    • Managing project-based and retainer client partnerships

    Personal Traits

    • Calm under pressure
    • Good communicator
    • Comfortable with conflict
    • Articulate in writing and in person
    • Kind
    • Positive
    • Open-minded
    • Pro-active
    • Detail-oriented

    To Apply:

    • Send a cover letter and resume to ashley@thejamesagency.com
    • Subject line: Account Manager – first and last name
    • No calls or drop-ins, please
  • Position: Junior Web Developer
    Job location: Scottsdale, AZ
    Job type: 2-3 years experience
    Employment type: Full-Time, in office
    Start date: July 2019
    Salary: DOE

    The ideal candidate is an individual who is interested in a compelling career in front-end web development. You will be expected to be fluent in HTML, CSS, Javascript and up to date on the best coding practices. Knowledge of custom WordPress theme development and experience coding HTML emails is a plus. The James Agency is looking for passionate people who are driven to do the best work possible in a timely fashion. 

    Why We Need You

    Our web team is growing and we’re looking for a front-end web developer to supplement on website development and web maintenance/enhancement initiatives.

    How You Contribute to Our Vision

    • Work with our Director of Web and web team to develop custom WordPress websites
    • Make monthly updates to retainer client websites
    • Create custom landing pages on client websites
    • Stay up to date on the latest website best practices and new technology available 

    Qualifications

    • Bachelor’s / Associate’s degree in a related major or relevant job experience
    • 2+ years experience
    • Proficiency in WordPress
    • Ability to cleanly code HTML, CSS, Javascript
    • Responsive design and coding
    • Detailed understanding of cross browser support issues
    • Knowledge of Adobe Programs (Photoshop, Illustrator, XD)
    • Ability to save out assets for web
    • Ability to translate approved designs for other page layouts
    • Excellent communication skills
    • Ability to excel in a fast-paced, deadline-driven environment that requires a fast learner and flexible thinker
    • Desire and ability to learn processes and protocols of the agency
    • Works well in a team environment (you have to be cool) 

    Bonus Skills

    • Creative eye for design
    • Experience coding and cross-testing HTML emails
    • Knowledge of GTM and Google Analytics dashboard set up

      

  • Position: Senior Copywriter
    Job location: Scottsdale, AZ
    Job type: 3-5 years agency experience
    Employment type: Full-Time, in office
    Start date: ASAP
    Salary: DOE

    The Senior Copywriter works within the creative department under direct supervision of the creative director, collaborating with the creative team to conceptualize and write copy for TJA’s full roster of clients in various mediums including, but not limited to, print, broadcast (radio + television), web/digital, social media, outdoor and more.

    In addition, the senior copywriter works closely with the administrative, media, web and public relations departments to:

    • Strategize and concept campaigns
    • Support brand development initiatives
    • Create new business materials and occasionally participate in new business meetings
    • Produce internal documentation
    • Create compelling social media content
    • Write award nominations and additional materials upon request

    This position requires extensive market research, understanding of all clients and brainstorming to produce copy that captures each brand’s unique voice to deliver a strong return on investment (ROI) and increased conversions.

    Responsibilities:

    • Work closely with creative team to create and conceptualize ideas and campaigns
    • Perform research initiatives and compile findings for team and client usage
    • Write and edit copy, for both clients and internal TJA projects
    • Collaborate with and mentor junior copywriter
    • Participate in client meetings, new business presentations and internal strategy sessions
    • Proofread all final copy prior to release
    • Incorporate client and team feedback into copy, while maintaining consistency and objectives

    Requirements:

    • Understand various writing styles for different mediums and how/when to apply them
    • Have experience working with a creative team, preferably in an agency environment
    • Know AP style
    • Possess impeccable grammar and punctuation usage, and strong research skills
    • Be able to meet or beat provided copy deadlines
    • Have a passion for writing, the willingness to learn and the ability to easily adapt to quickly changing priorities
    • Is cool as a cucumber under pressure and tight deadlines
    • Has a sense of humor

    Experience:
    3–5 years of specific copywriting experience. Please be prepared to provide samples of your work.

    Education:
    College degree required

    Salary:
    DOE

    Time of Hire:
    ASAP

    To Apply:

    • Send cover letter, resume, and 3 creative writing samples to info@thejamesagency.com
    • Subject line: Senior Copywriter – first and last name
    • No calls or drop ins please
  • Position: Public Relations Account Manager

    Job location: Scottsdale, AZ

    Overview: Do you love face time with clients and submerging yourself into their business? 

    Are you a self-proclaimed people person who thrives on building relationships with your clients and media? The James Agency is seeking a public relations account manager to join our growing team.

    Requirements: A minimum of 3 years of agency experience, a college degree in journalism or communications. Prior experience representing  B2C verticals, including hospitality, F&B, real estate, and entertainment industries is preferred.

    Employment type: Full-Time, in office

    Start date: 10/7

    Salary: DOE

    To Apply: Send a cover letter, writing samples and resume to info@thejamesagency.com

    Subject line: Public Relations Account Manager – first and last name

    No calls or drop-ins, please.

    Job Description:

    The PR account manager works directly with media partners and clients to produce unpaid earned media coverage. The PR account manager supports the PR department through multiple responsibilities for a variety of clients.

    Roles and Responsibilities:

    • Obtain earned media coverage for clients
    • Oversee and recommend PR strategies for  clients and the agency
    • Generate media lists for client initiatives
    • Maintain positive relationships and outreach with media
    • Correspond with clients daily
    • Participate in agency-wide strategy and planning sessions for clients 
    • Send press releases and pitches
    • Client meetings and phone calls
    • Interdepartmental collaboration to compile integrated strategies *
    • Tracking and clipping client and agency media mentions
    • Provide reporting to clients
    • Monitor, apply for and track award submissions
    • Pitch new business opportunities, as needed
    • Crisis communications, as needed
    • Oversee influencer marketing
    • Occasional event concept, planning, and coordination

Why we love it here.

Working at TJA comes with benefits that are anything but average.

  • Company-matched 401K plan
  • Medical, dental, vision and life insurance coverage
  • 10 non-accrued PTO days and 18 additional paid days off (national holidays, July 4th week, week between Christmas and New Year’s)
  • Employee wellness initiatives, including professional massages and an onsite gym
  • Child and pet-friendly office
  • Bi-monthly team building activities (like indoor skydiving, hot air balloon rides and annual overnight trip to Prescott, AZ)
  • Epic holiday party for employee + guest
  • A casual, flexible environment that encourages a positive work/life balance
  • Group interview process to encourage team input on new hires
  • Open communication, including annual reviews that provide an open forum to discuss career and life goals
  • Collaborative environment with weekly icebreakers and regular brainstorm sessions
  • Weekly “TJA Beer Lab” on Fridays, where the team brainstorms, researches and shares tips
  • Casual work attire
  • Awesome, creative team of people to work with
  • Fully stocked kitchen
  • Monthly M.V.P. award, which includes covered parking and additional 1/2 day of PTO
  • Baby, wedding, birthday and other special moment gifts and recognition
  • Agency celebrations of large milestones (i.e. all expense paid staff trip to Disneyland for 10-year anniversary)
  • Open floor plan with an abundance of natural light (and no cubicles)

Don’t see your dream job?

We’re always scoping out new talent.

Send your résumé to info@thejamesagency.com and we’ll be in touch if something catches our eye.

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