The James Agency’s Creative Wins Big with U.S. Travel Association

The James Agency’s Creative Wins Big with U.S. Travel Association


Ad agency’s ‘Split Decisions’ campaign for client Travel Costa Mesa wins two ESTO awards

SCOTTSDALE, ARIZ. (August 22, 2019) – A marketing campaign created by hospitality and tourism advertising agency, The James Agency (TJA), was awarded two Destiny Awards at the U.S. Travel Association’s ESTO conference in Austin, Texas this week. The annual awards ceremony recognizes excellence and creative accomplishment in destination marketing at the local and regional level.

TJA’s “Split Decisions” campaign was part of a total brand refresh for client, Travel Costa Mesa, a Southern California destination marketing organization (DMO). The campaign utilized a “two halves of a whole” design narrative that transformed stereotypical branding into an authentic realization of the fresh and urban experiences that Costa Mesa has to offer. Of the 16 Destiny Awards presented, Travel Costa Mesa won two: one for a branding campaign in the $500,000 – $1,000,000 marketing budget category and another for the People’s Choice Award.

The campaign included the creation of brand videos and the design of traditional and digital ads targeting a younger market of foodies and weekend travelers. Within a year of the campaign’s initiation, Travel Costa Mesa saw a 23 percent increase in engagement by its target age market and a 22 percent increase in leads to its hotel partners.

“TJA was tasked with captivating a younger age group – a generation that dreams of travel and curated experiences,” said Veronique James, CEO of The James Agency. “I’m proud of the amazing creative my team conjured up that captured the notion of limitless possibilities in Costa Mesa.”

TJA, an integrated advertising, public relations and digital marketing firm, lead the research, brand development, website redesign, email and content marketing for Travel Costa Mesa, which is located in the heart of Orange County.

“The Travel Costa Mesa team is thrilled to be recognized for our work in destination marketing this year for the unique and vibrant City of the Arts®,” said Kim Glen, Director of Marketing. “We’re grateful to the U.S. Travel Association and all those who voted for us, and big kudos to the creative talents of our partners at The James Agency, who were instrumental in developing this fun, integrated branding campaign.”

Founded in 2005 by James, TJA specializes in working with hospitality, restaurant, real estate and experiential brands. In addition to Travel Costa Mesa, TJA is the agency of record for the National Harbor Convention and Visitors Association on the East Coast.

A complete list of the Destiny Awards finalists and winners can be found online.

About The James Agency

An integrated agency specializing in consumer advertising, public relations and digital, The James Agency (TJA) custom fits a comprehensive, insights-driven marketing strategy for each client. Founded in 2005 by Veronique James, TJA represents travel, tourism, hospitality and lifestyle brands.

About Travel Costa Mesa

Located in the heart of Orange County in Southern California with a population of approximately 113,000, Travel Costa Mesa was established in 1995 with the primary goal of promoting tourism to the city and to fund programs and activities that benefit the hotel and motel businesses within the city of Costa Mesa. For more information on travel to the city of Costa Mesa, visit www.travelcostamesa.com  or follow @travelcostamesa on Facebook, Instagram and Twitter. Travel Costa Mesa is a 501(c)(6).

← Back to Blog