Position: Account Manager
Job Location: Scottsdale, AZ
Employment type: Full-time
Salary: DOE

Overview:
What makes an ideal fit for TJA is a candidate that possesses the desire to take an intrapreneurial approach to their personal growth and a desire to impact the overall success of the company through their actions. Understanding that performing the job with excellence has a direct impact on the ability of the company to provide financial incentives and exciting opportunities to team members.

The account manager is responsible for leading meaningful dialogue with the client that elicits the information needed for the team to produce work that will meet the client’s business goals and exceed their expectations.

Experience:

• 5 years agency experience required
• Owning client relationships and strategic execution against a client’s goals
• Presenting agency work product
• Developing estimates and scopes of work
• Managing project-based and retainer client partnerships

Responsibilities:

• Understanding all facets of the client, their business and their expectations
• Understanding the right mix of agency services to fulfill a client’s needs
• Quarterbacking developing the strategy for the client’s engagement
• Collaborating with directors and other team members to make their jobs easy and effective
• Communicating effectively with the client
  • Thoughtful, articulate emails
  • Timely replies or acknowledgments when more time is needed to respond
  • Bringing a positive ‘spin’ where necessary, even with bad news
  • Knowing how to position information in such a way that the client will respond positively
  • Never sending angry, critical or defensive emails
  • Knowing when to pick up the phone vs. sending an email vs. meeting in person
  • Decoding client emails to understand what they really need
  • Knowing the right questions to ask to get clarity
  • Reading body language to understand mood/receptivity
  • Connecting with the client on a personal level to build trust
• Connecting with the client on a personal level to build trust
• Demonstrating thought-leadership in Marketing, Advertising and the client’s industry
• Deepening the client relationship to expand TJA’s partnership and scope of work
  • Proactively identifying new opportunities to the client to show value
  • Communicating new opportunities internally for the team to take advantage of 
  • Being “out in front” of client needs or requests wherever possible to show we’re listening
• Knowing when to ‘push back’ and how to do so respectfully
• Understanding the financial status of a client and the profit margin represented to the agency
• Crafting LOI’s, Proposals, Change orders, estimates
• Being a stellar speaker/presenter
• Creating harmony
• Problem-solving
• Being knowledgeable about the industry, evolving trends, and all disciplines within the agency
• Being a representative of the agency in the outside world
• Leading and referree-ing meetings

Position: Project Manager
Job location: Scottsdale, AZ
Job Experience: Agency experience preferred, project management experience of at least 2-3 years required
Employment type: Full-Time, in office
Start date: ASAP
Salary: DOE

Job Responsibilities and Requirements

• Owning the internal logistics of a project from beginning to end
• Critically thinking through possible road blocks that might appear during a project’s lifespan
• Collecting project information necessary to adequately plan and set expectations with clients and internal team members
• Developing and maintaining detailed project plans, timelines and budgets for every project
• Producing accurate estimates for agency work while efficiently managing the budget given
• Understanding the financials of a project including budget and margin
• Opening jobs and building projects within project management software
• Understanding and assigning the right resources to engage for each specific project and timeline
• Consistently analyzing risk
• Being agile and adaptable to ever-changing timelines and requests
• Working closely with the sales team to develop estimates for new incoming work based on the clients’ needs
• Quarterbacking the TJA work flow process for all team members and departments
• Collaborating with directors and other team members to make their jobs easy and effective
• Being an advocate for team members and understanding all points of view
• Setting a positive tone for the team
• Being an excellent communicator and dealing with conflict in a productive manor
• Problem-solving
• Attention to detail
• Being regarded as a leader within the agency
• Being knowledgeable about the industry, evolving trends, and all disciplines within the agency

Personal traits:

• Highly organized
• Great multi-tasker
• Loves planning
• Strong verbal and written communication
• Team-building skills
• Calm under pressure
• Comfortable with conflict
• Kind
• Positive
• Open-minded
• Pro-active
• Detail-oriented

Position: Accountant
Job Location: Scottsdale, AZ
Employment type: Full-time
Salary: DOE

Overview:
We are a full-service, integrated advertising and public relations agency that was founded in 2005 specializing in consumer-related verticals.

The James Agency is seeking an Accountant who will be responsible for all aspects of general accounting and bookkeeping as well as supporting the Controller with any necessary financial analysis. The Accountant will be responsible for tracking and executing day-to-day accounting processes and activities.

General Accounting

• Keeping the books: accrual-based accounting.
• Maintain the chart of accounts.
• Preparation of journal entries with appropriate support and backup.
• Reconciliations/daily cash journal reconciliations
• Maintain an orderly accounting filing system.
• Manage accounting operations including AR, AP, and cash receipts.
• Monthly reconciliations: Bank, Credit Card, and Bank Financing accounts
• Understand the general and media billing processes.
• Track and coordinate bank account transfers

Invoicing and Accounts Receivable

• Prepare and issue customer invoices based on client contracts and agreements for projects, retainers, media, and print materials.
• Coordinate invoicing activities with the achievement of project milestones, media spending, and overage charges.
• Track expected customer payments against due dates and follow up on delinquent payments on a weekly basis.
• Maintain desk procedures relative to invoicing processes.

Revenue Recognition

• Maintain schedules of client deposits
• Record matching cost liabilities in the month in which the associated revenues have been earned.
• Prepare unbilled and deferred revenue account reconciliations and accrued media cost reconciliations on a monthly basis.
• Work closely with the media team to ensure that invoices received in the month are accrued for as needed.

Financial Reporting and Analysis

• Support Controller in preparation of monthly financial reports and benchmark analysis
• Assist Controller in formalizing and maintaining annual budgets
• City / State tax reconciliations and reporting

Cash Flow and Vendor Payments:

• Communication with customers and suppliers on a regular basis
• Ensure that accounts payables are paid in a timely manner.
• Stay on top of payments and cash flow.
• Weekly cash account reconciliation.

Taxes

• Perform sales tax billings on customer invoices for video, photography, and other taxable work as required.
• Process monthly sales tax filings with the appropriate state and local tax agencies.
• Support Controller in preparation for annual S-Corporation income tax return filing.

Qualifications

SKILLS – The ideal candidate will:

• Write effective correspondence
• Deal creatively with problems as they arise and solve for the root causes
• Objectively look at processes and find room for improvements
• Have strong interpersonal skills
• Must be able to multi-task and meet deadlines with a fast turnaround
• Must be a team player
• Detail-oriented, self-motivated, and highly organized
• Must be able to communicate in a clear and concise manner
• Experience working in a fast-paced, high-volume environment
• A clear understanding of debits and credits and general ledger accounting
• Ability to analyze and prepare entries as needed for review (ability to work autonomously); must be able to communicate the reason for entry

Requirements:

• Bachelors degree in accounting from a four-year college is required.
• Two years prior accounting experience is a MUST
• Prior experience with Workamajig is a strong PLUS!
• Proficient in Microsoft Excel, Google Sheets.

Position: Front-end Web Developer
Job Location: Scottsdale, Az
Employment type: Full-time
Salary: DOE

Overview:
The ideal candidate is an individual who is interested in a compelling career in front-end web development. You will be expected to be fluent in HTML, CSS, Javascript and up to date on the best coding practices. Knowledge of custom WordPress theme development, and experience coding HTML emails is a plus. The James Agency is looking for passionate people who are driven to do the best work possible in a timely fashion.

Qualifications:

• Bachelor’s / Associate’s degree in a related major or relevant job experience
• 2+ years experience
• Proficiency in WordPress
• Ability to cleanly code HTML, CSS, Javascript
• Responsive design and coding
• Detailed understanding of cross-browser support issues
• Knowledge of Adobe Programs (Photoshop, Illustrator, XD)
• Ability to save out assets for web
• Ability to translate approved designs for other page layouts
• Excellent communication skills
• Ability to excel in a fast-paced, deadline-driven environment that requires a fast learner and flexible thinker
• Desire and ability to learn processes and protocols of the agency
• Works well in a team environment (you have to be cool)

Bonus Skills:

• Creative eye for design
• Experience coding and cross-testing HTML emails
• Knowledge of GTM and Google Analytics dashboard set up

Position: Graphic Designer
Job Location: Scottsdale, AZ
Job type: Minimum 2 years agency experience
Employment type: Full-Time, in office
Salary: DOE

Overview:
As a graphic designer for The James Agency, you will be tasked with creating and delivering a range of creative work including (but not limited to) social media ads, programmatic display ads, branding, website design, print ads and logo design. Experience with production, traditional and digital design is a must. It involves working closely with other creatives, copywriters and our entire team. You should be versatile and multifaceted, with a passion for solving problems with creativity and an eye for detail. Having a team-oriented mentality and understanding of how your role and work plays into the broader integrated experience.

Candidate Requirements:

• Working from pure design-led projects, creating a range of cross-platform design work
• Working collaboratively with creatives, copywriters, media team and the digital team to deliver creative work of the highest quality
• Strong production background or experience
• Staying on track with emerging design trends and culture, attending events and engaging with the wider creative community
• Articulating and presenting creative ideas and concepts internally
• An exceptional online portfolio showcasing experience in traditional & digital work
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD)
• Knowledge of general best practices and differences between print and digital mediums
• Knowledge of motion graphics/video/animation a plus (After Effects, Animate, Premiere)
• Knowledge/understanding of HTML/HTML5 and CSS can be beneficial but is not essential
• Proven understanding of typography, layout, color and grid structures
• Ability to expand and execute a visual campaign concept across multiple mediums
• High attention to detail
• Strong ability to stay focused and produce high-quality work in a fast-paced environment
• Ability to multitask between simultaneous projects with tight deadlines
• Ability to thrive in a collaborative atmosphere

Position: Copywriter
Job location: Scottsdale, AZ
Job type: Employment type: Full-Time, in office
Salary: DOE

Overview:

The Copywriter works within the creative department, collaborating with the creative team to conceptualize and write copy for TJA’s full roster of clients in various mediums including, but not limited to, print, broadcast (radio + television), web/digital, social media, outdoor and more.

In addition, the content strategist works closely with the administrative, media, web and public relations departments to:

• Strategize and concept campaigns
• Support brand development initiatives
• Produce internal documentation
• Create compelling social media content
• Write award nominations and additional materials upon request

This position requires market research, understanding of clients and brainstorming to produce copy that captures each brand’s unique voice to deliver a strong return on investment (ROI) and increased conversions.

Responsibilities:

• Work closely with creative team to create and conceptualize ideas and campaigns
• Perform research initiatives and compile findings for team and client usage
• Write and edit copy, for both clients and internal TJA projects
• Collaborate with other content strategists
• Participate in client meetings and internal strategy sessions
• Incorporate client and team feedback into copy, while maintaining consistency and objectives

Requirements:

• Understand various writing styles for different mediums and how/when to apply them
• Have experience working with a creative team, preferably in an agency environment
• Know AP style
• Possess impeccable grammar and punctuation usage, and strong research skills
• Be able to meet or beat provided copy deadlines
• Have a passion for writing, the willingness to learn and the ability to easily adapt to quickly changing priorities
• Is cool as a cucumber under pressure and tight deadlines
• Has a sense of humor

Position: Public Relations Account Manager
Job Location: Scottsdale, Az
Employment type: Full-time
Salary: DOE

Overview:
Do you love face time with clients and submerging yourself into their business? Are you a self-proclaimed people person who thrives on building relationships with your clients and media? The James Agency is seeking a public relations account manager to join our growing team.

To Apply:
Send a cover letter, writing samples and resume through the website form on this page

Job Description:
The PR account manager works directly with media partners and clients to produce unpaid earned media coverage. The PR account manager supports the PR department through multiple responsibilities for a variety of clients.

Roles and Responsibilities:

• Obtain earned media coverage for clients
• Oversee and recommend PR strategies for clients and the agency
• Generate media lists for client initiatives
• Maintain positive relationships and outreach with media
• Secure partnerships and collaborations
• Manage all incoming PR requests
• Consistently come up with new ideas and opportunities to promote clients
• Create strategic presentations
• Correspond with clients daily
• Participate in agency-wide strategy and planning sessions for clients
• Send press releases and pitches
• Client meetings and phone calls
• Interdepartmental collaboration to compile integrated strategies *
• Tracking and clipping client and agency media mentions
• Provide reporting to clients
• Monitor, apply for and track award submissions
• Pitch new business opportunities, as needed
• Crisis communications, as needed
• Oversee influencer marketing
• Occasional event concept, planning and coordination

Candidate Requirements:

• Bachelor’s Degree in Communications or Journalism preferred
• Passion for all things PR related
• Experience with Cision and Google Analytics insights preferred
• Proficiency with video editing is a plus but not mandatory
  Strong copywriting and copy-editing skills
• Excellent critical thinking skills
• Event planning experience
• Knowledge of historical, current, and future trends in the PR space
• Outstanding time management skills with the ability to multitask
• Detail-oriented approach with the ability to work under pressure to meet deadlines
• Computer proficient, including experience with iOS, Microsoft Office and Google Suite
• Team-oriented attitude and approach to getting work done, as well as the ability to work with and learn from others
• Reliable and flexible, when necessary

Position: Sales Coordinator
Job location: Scottsdale, AZ
Job type: Employment type: Full-Time, in office
Start date: TBD
Salary: DOE

Overview:

As a member of our new business team, the sales coordinator is responsible for supporting the internal sales processes and directing prospective clients through their journey from lead to client conversion. This involves filtering strong leads into our CRM software and ensuring each opportunity is progressing in a timely fashion. The sales coordinator is an integral asset to the director to connect prospective clients with marketing services that are responsive to their business objectives. As one of the first faces seen by a prospective client, this candidate should be charismatic and dependable in order to positively represent the TJA experience.

Responsibilities:

• Deliver weekly status report to relevant internal team members regarding business development progress
• Enter and maintain all sales opportunities in CRM and update regularly to stay up-to-date with where they fall in the conversion funnel
• Actively monitor sales opportunities to ensure each lead continues to progress
• Respond to new business leads and filter weak leads out of the system
• Coordinate meetings and respond to prospective client inquiries via phone and email communication
• Prepare proposals and letters of intent for new business opportunities
• Make edits to proposals and letters of intent based on feedback from directors and/or CEO 
• Prepare presentations for client meetings, customized to the opportunity
• Translate notes from meetings into internal download briefs for the delivery teams
• Coordinate with project managers to estimate new business proposals and build timelines
• Maintain the library of samples for new business use
• Coordinate with office concierge to plan for in-person client meetings
• Attend discovery meetings and presentations to capture thoughtful notes
• Attend internal meetings for new client kickoffs to support seamless transition to delivery teams
• Research RFP opportunities that align with TJA areas of expertise 
• Review RFPs to identify submission requirements
• Coordinate with Director to build timelines and plans for RFP responses
• Book time blocks and internal meetings as needed to facilitate RFP responses
• Coordinate with CEO for RFP reviews and weekly status meetings
• Contribute to TJA’s marketing initiatives on an assigned basis
• Attend potential new client events and happy hours as needed

Personal Characteristics:

• Attention to detail
• Strong written and verbal communication skills
• Ability to work independently, manage personal deadlines and possess strong time management skills 
• Confident in rooms with new people
• Bright and charismatic personality 
• Naturally inquisitive and comfortable asking questions
• Ability to demonstrate consistent improvement 
• Ability to think strategically and connect ideas
• Coachable
• Proficiency in gSuite and Google Slides 
• OS Proficient 
• Knowledge in Workamajig CRM software preferred but not mandatory 
• College graduates welcome who are interested in a path in sales or client services 

Position: Organic Social Media Apprenticeship
Job location: Scottsdale, AZ
Employment type: Paid Apprenticeship, part time, in office
Apprenticeship length: 3 months
Start date: Immediately 

Overview

The Organic Social Media Apprenticeship is a role that will learn what it takes to become an Organic Social Media Manager and a Social Content Creator. This role will have a hand in implementing social media marketing strategies for our wide range of clients in an effort to meet their objectives, from brand awareness to sales leads. 

This individual will learn how to grow and maintain active communities on all social platforms, develop content calendars for our agency and clients, ensure that both the creative and copy is engaging, and be sure the content is aligned with each client’s brand standards and audience. This individual will also assist in curating content to use on social media for the agency and clients as necessary. This can be in the form of video, photography, animations, etc.

Personal Traits

• Self-starter 
• Attention to detail
• Naturally inquisitive 
• Comfortable asking questions 
• Ability to work in a fast-paced environment 
• Ability to manage personal deadlines 
• Proactively identifies new opportunities on socials 

What you’ll learn

• Writing copy in different brand voices for organic posts
• How to create content that is unique and impactful to the platform it is on
• Collaboration with other departments to get a better understanding of the role social plays in the bigger marketing picture
• How to develop and present organic social media strategies
• How to engage the organic social community for different clients
• How to review analytics to understand how the effort and work or organic social is supporting the client’s overarching goals
• How to use various social media management tools