Big goals, better solutions.
Since 2006, Thomas Title & Escrow has been handling real estate transactions with world-class customer service that elevates them above their competitors. Based in the Southwest, their operations have international reach and focus on complex residential, corporate and commercial services.
Thomas Title approached TJA to fill their newly-vacant marketing position and elevate their brand communications. We were ready with ideas and brought our five-star customer experience to care for Thomas Title as they care for their clients.
Despite the company’s overall success, their branding was dated and didn’t convey the full story of their achievements, so TJA recommended a refresh to their look and feel. We carried the updates through to their email newsletters, ensuring brand cohesion.
- Click to open rate: 4.3% before / 21% after
- Bounce rate: 15% before / 0.5% after